Sunday, May 18, 2008

5/17/08 Newsletter

I went out last night to all of the subscribers. If you haven't subscribed to our Newsletter, you can sign up HERE.

The winners of the National Scrapbook Day Sketch Contest are posted on the Home Page along with the winner of the April User Gallery Contest.

We added a new member to the Design Team. Beatriz Jennings. You can see some of her work in her Gallery.

And of course, a recap of all the new product thats rolled in since the last Newsletter:

7 Gypsies - we reordered some of our sold out items and received in the rest of our order from CHA!

Teresa Collins Travelogue line - I'll be uploading a picture of a travel journal I did using these papers and a 7 Gypsies book later this week!

Jenni Bowlin - Trendy line (Perfect for summer, 4th of July and more!) Check out the new LINED diecut papers.

Glitz Designs 6x12 Rubons and Roller Doodle Stamps

Fontwerks - new stamps and a classic - Label Stickers!

American Crafts Thickers and Journal Stickers. We still have a few of the journaling pens left! You'll receive a FREE AC Slick Writer pen (Black) with your purchase of the AC Journaling Stickers! This is limited to stock on hand - once they're gone, they're gone!

Making Memories Noteworthy II - We reordered a few of the sold out items!

Maya Road - NEW Journaling Sheers and Sheer Sheets - 12x12 sheets of diecut sheer material

Fancy Pants - About a Boy and Celebrate

UPDATE on Shipping charges

Never a fun topic or announcement - those nasty Postal Rates. I do research this and try to use the cheapest methods available. So here are a few hints and tips for you. Yes, the rates went up, HOWEVER, we still use the cheapest method available. Of course, there is free shipping on all US Orders over $75. If your order does NOT total more than $75, the most you will pay is $8.95, this is for the Flat Rate Priority box. We get a nice discount from the USPS for using their online site to print labels and we pass this discount on to you. We also absorb some of the cost for you. The Flat Rate boxes now cost over $9.00 but we will continue to charge the old rates.International rates are obviously higher, but we can use Flat Rate boxes. There are shipping discounts available. Please contact us for more information.
How Our System Works Because the USPS bases the shipping charges on weight AND zone, the system is unable to accurately calculate the exact amount of shipping. We have set up parameters in the shipping tables to handle this situation the best way possible. When you check out, your shipping charges may appear high. In the case that the charges are less, we will adjust your invoice BEFORE your card is charged. When you place your order, the system confirms with your Credit Card company that the funds are available and you may see a temporary charge. Until you receive an email from the system that your order was processed, your card has NOT been charged. This allows us to make any changes to your bill. (ie: change shipping charges, promotional codes, etc.) We charge you exactly what we pay for shipping. So, for example, if your original invoice states that you are being charged $7.00 to ship your items but it ends up costing us $5.50 to ship, we will adjust your final invoice to reflect this. We ship everything Priority unless otherwise specified. International customers can expect all orders to be shipped Priority. There are no other options other than Express Mail which is higher. How does all of this affect you? We did raise shipping slightly, but you will not notice much of a difference. We know this is difficult for anyone to swallow, but with the rise in gas prices, this was inevitable. As I said before, we are trying to absorb some of the cost for you. Can you imagine my shock when I receive a shipment from the manufacturer and see the shipping costs? Ouch!

No comments: